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Our Policies

If you are interested in lessons, or have signed up for lessons, please about the information listed.  We are happy to have you join Wildlife!

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Below is information that is very important. There are answers to the most common questions on here! When you sign up, you are agreeing to these with all information subject to change from Wildlife. 

Location

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  • Sundays 3:30-7:00pm: Memorial Field, 1, Wilmerding, PA 15148

  • Sundays 11-1:30 pm: 1 S Maple Ave, Greensburg, PA 15601​

  • Thursdays 4-8pm: 800 Plaza Drive, Belle Vernon, PA 15012

  • Fridays 9-1pm: 180 Gamma Drive Building A, Pittsburgh. PA 15238

  • Tuesdays 9-1pm: 164 Fort Couch Road, Pittsburgh, PA 15241

  • Monday 9-1pm: 1101 Riveredge Rd, Connellsville, PA 15425

Makeup/Refunds

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  • They are schedule yourself through our google spreadsheet sent to you about a week before the start date. 

  • They are free 

  • They are $10 at your home, given to instructor through cash,  due to instructor having to drive possibly further 

  • They are not guaranteed and are based on availability. If another person cancels, the spot will be opened up and offered for makeup sessions.

  • You can switch between types of lessons (exclusions apply)

  • You can only do makeups for the session you are in

  • All information is subject to be changed on the spreadsheet 

  • We do not give refunds 

    • Exception: possibility for individual extraneous circumstances, addressed by a case to case basis, but at least $75 is always nonrefundable 

  • If it it says one spot, that means it’s a group lesson and there is room for only one child 

  • Information is subject to change and addressed by case to case 

  • Cancel your lessons through the spreadsheet.

Contracts

  • If you do not fill out a release form, you cannot do lessons

  • If you think one/all parents may get in, they have to have their own release form 

  • If your child is under 18, please sign you signature under "swimmer signature." Print their name where it says "swimmer's name printed"

  • One per person

  • Must fill out all blanks and must be done online through the link 

  • Forms are located at the top of the page under "forms"

Payment

  • You may zelle wildlifewaterschool@gmail.com or bring cash to the first lesson

  • There is always a $50 fee added to the total that is non-refundable and not counted towards the price per lesson

Wilmerding 

  • Sign in at the front desk, but any payment or forms go to Wildlife

  • Please wait at the bleachers at Greensburg 

  • Please wait near the picnic tables in the pool area at Wilmerding

  • Please limit the # of spectators on deck and stay quiet

  • Arrive 20 minutes early on the first day of the session to turn in payment

Late Check-in (payment)

  • If you are not going to be there the first day the session started, you are in charge of finding the tourist and giving money to them. If the tourist is busy, find Adi or Vicky AFTER the lesson. â€‹

  • There will be clipboard. Please sign in on there 

  • ​Make sure your contracts were done beforehand

  • Wave to Vicky and we are happy to have you here 

Additional  Items

  • Instructors are subject to change, but our goal is to keep consistency to the swimmers who need it most 

  • Instructors will come up to you asking about your child's ability, the sign up form you filled out doesn't go to the instructor, so please tell the instructor any information you put on there. 

  • Swimmers under 3 must wear a swim diaper 

  • Bring googles and a towel to the first lesson 

  • Parents can watch, but keep # of spectators limited

  • Parent will only get in the water during mommy/me class, toddler class, or by request of the parent 

  • Lessons are 30 minutes or an hour long

  • NEW POLICY: parents with kids under 4 in a double or group lesson, parents must sit directly behind them. This also applies to kids who are at risk of falling in. 

  • If you have any concerns, please message them directly to Vicky, we are happy to work through anything! 

  • After the first lesson, please message Vicky how it went with suggestions for improvement. We grow through your feedback! 

  • As partners with the gyms, we promote their services and gym, so feel free to get a membership there, if you would like!

Communication

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  • Please join our Facebook group, check out the water safety post, and stay updated on the posts!

    • Group: Wildlife Water School, LLC​

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Late Cancellation for Entire session

  • Any cancellation of a session spot made within 20 days of the first day of the session will incur a $50 late-cancellation fee

  • Payment can be made through Venmo, Zelle, or Check

  • Failure to pay results in the inability to join future sessions at Wildlife

  • If you fail to show up to to your first lesson without prior communication, it will be assumed you are cancelling all your lessons, and will incur the fee

  • This does not include individual lessons of the session, see above for more information

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*Disclaimer: All information subject to change at anytime. Exclusions apply. *

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